Shipping policy
GENERAL SHIPPING TERMS
All items will be securely packaged and shipped via traceable and insured UPS, FedEx, DHL, USPS or select Freight Carriers. All tracking information is forwarded to the email address associated with your order. We require a recipient or company name, address and phone number for all shipments. Shipping and handling times may vary based on the packing requirements, so please allow up to 5 business days for handling.
Same Day Shipping Policy
For same day/tool down shipping, you must contact us via phone before 11:00 am Mountain Standard Time and we will do our best to meet your shipping request.
Additional Fee for Same Day Shipping: The expedite fee will be equal to 10% of the subtotal on the sales order.
Same day shipping may not be available for freight items or if UES is experiencing a large volume of outgoing orders.
Same day shipping is NOT available for international sales due to export requirements.
Boxed Shipment Details
Domestic Shipments: Free shipping is offered for most items, UES reserves the right to ship using economical shipping method.
International Shipments: Carrier rates are calculated by package dimensions and shipping location. Buyer is responsible for duties, taxes (VAT), or other import fees.
We cannot ship items to Post Office Boxes (PO Box).
You are welcome to charge shipments to your account; please provide us with your preferred carriers shipping account number and shipping method.
Freight Shipment Details
Freight shipments are commercial Dock to Dock deliveries; residential addresses are curbside service only, the buyer is responsible for moving the product from the truck lift gate to their home.
Additional Fee for Residential/Home Delivery: $120.00 ($75.00 for lift gate service and $45.00 for non-commercial addresses)
Additional Fee for Custom Crate/Pallet/Barrier Bagging: Packing rates may be added to both domestic and international shipments, please contact for current rates.
You are welcome to arrange your own collect freight transportation please contact us via phone or email sales@usedeqsales.com.
For freight items offering free US Domestic shipping (residential delivery excluded), UES reserves the right to ship using an economical method including ocean shipping service for international purchases.